FAQ

FREQUENTLY ASKED QUESTIONS

HOW DO I PLACE AN ORDER?

Browse our collection, select your item and size, add it to your cart, and proceed to checkout.

HOW CAN I CHECK MY ORDER STATUS?

Once your order has been shipped, you will receive tracking information through the email or contact information provided during checkout.

HOW LONG DOES SHIPPING TAKE?

Orders are processed after your order has been confirmed. Delivery times may vary depending on your location and courier.

CAN I CHANGE OR CANCEL MY ORDER?

Please contact us as soon as possible if you need to change or cancel your order. Once an order has been processed or shipped, changes may no longer be possible.

HOW DO I KNOW MY SIZE?

Please check the size chart available on each product page before placing your order. If you're unsure, contact us and we'll be happy to help.

DO YOU ACCEPT RETURNS OR EXCHANGES?

Please see our Shipping & Returns page for our complete return and exchange policy.

WHAT IF I RECEIVE A DAMAGED OR WRONG ITEM?

Contact us as soon as possible with your order number and clear photos of the item received. We'll review the issue and assist you with the next steps.

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